At Piuspp Skincare, we are committed to delivering your favorite skincare products quickly and efficiently. This Shipping Policy outlines how we process, ship, and deliver orders to ensure a smooth shopping experience.

1. Order Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• Once your order is processed, you will receive a confirmation email with tracking details.

2. Shipping Methods & Delivery Time

We offer the following shipping options based on your location:

📍 Within Nigeria

• Standard Shipping: 3-7 business days
• Express Shipping: 1-3 business days

🌍 International Shipping

• Delivery time varies based on the destination country and shipping method selected at checkout. Estimated delivery is 7-12 business days.

3. Shipping Fees

• Shipping fees are calculated at checkout based on location and selected delivery option.
• Free shipping may be available for orders above a certain amount (Check our promotions for details!).

4. Tracking Your Order

• Once your order is shipped, you’ll receive an email with a tracking number.
• You can track your order on our website or via the courier’s tracking system.

5. Shipping Delays

While we strive to ensure timely delivery, unexpected delays may occur due to:
🚚 High order volumes
🌦️ Weather conditions
📦 Customs processing (for international orders)

If your order is delayed beyond the estimated time, please contact our support team for assistance.

6. Damaged or Lost Packages

• If your order arrives damaged, please email us at [Insert Email] within 48 hours with photos of the damage.
• If your package is lost, please reach out to us, and we will assist in resolving the issue with the shipping carrier.

7. Return to Sender & Incorrect Address

• If an order is returned due to an incorrect or incomplete address, customers will be responsible for reshipping costs.
• Please double-check your shipping details before confirming your order.

8. Contact Us

For any shipping-related inquiries, feel free to reach out:

📧 Email: office@piusppskincare.com
📍 Address: Angel Castle and Castle Plaza, Opposite dstv Taska, Akala Express

We appreciate your trust in Piuspp Skincare and can’t wait to get your skincare essentials to you! ✨